Delta Flight Delayed or Canceled?
Check What They Owe You.
We check your Delta flight against DOT passenger rights, and handle the claim for you. No upfront cost. We only get paid if you do.
Check My Delta FlightUS refunds: $19 flat fee. EU/UK compensation: no win, no fee.
How far back can you claim?
US DOT
1 year
Practical filing window for refund and reimbursement claims.
EU261
2-6 years
Varies by EU country. France: 5yr. Germany: 3yr. Netherlands: 2yr.
UK261
6 years
England and Wales: 6yr. Scotland: 5yr.
Past flights qualify. If you have the flight number and date, it is worth checking.
What Delta passengers are entitled to
Under US DOT rules, your rights do not depend on the reason for the disruption. They are the law.
EU261 / UK261 may also apply
If your Delta flight departed from an EU or UK airport, EU261 or UK261 entitles you to up to €600 / £520 per passenger for delays of 3 or more hours, regardless of the reason, with limited exceptions for extraordinary circumstances.
Refund
100%
If Delta cancels your flight or delays it significantly and you choose not to travel, DOT requires Delta to refund you to your original payment method, not a voucher or travel credit. This applies regardless of the ticket type.
Expense reimbursement
For controllable delays (weather doesn't count), Delta's Customer Commitment covers meal vouchers and hotel accommodation for overnight delays. Keep all receipts, these are reimbursable even when DOT cash compensation doesn't apply.
Denied boarding (IDB)
Up to $1,950
If Delta involuntarily bumps you from an oversold flight, DOT mandates cash compensation of up to $1,950 depending on your delay to the destination.
How to claim compensation from Delta
Check your eligibility
Find your Delta flight number and date. Significant delays (3+ hours) and cancellations where you chose not to travel qualify for a refund. Denied boarding due to overbooking qualifies for cash compensation.
Gather your documents
You need your booking confirmation or e-ticket number, the flight number and date, any receipts for out-of-pocket expenses (meals, hotel, transport), and your boarding pass if you have it.
Submit to Delta
Use Delta's online form to submit your refund or reimbursement claim. Be specific: state the DOT rule, the amount owed, and your original payment method. Vague requests get ignored.
Follow up and escalate if needed
If Delta ignores your claim, sends a form denial, or offers a voucher instead of cash, you have options. File a complaint with the DOT at transportation.gov/airconsumer. Most airlines respond once a federal complaint is filed.
What to have ready
- ✓Booking confirmation or e-ticket
- ✓Flight number and date
- ✓Receipts for out-of-pocket expenses
- ✓Boarding pass (if available)
Typical response time
Refunds: 7 business days to credit/debit cards, up to 20 days for cash or check. Reimbursement requests: 2-4 weeks. Denied boarding: typically resolved at the gate or within 24 hours.
Where to file
- →Refunds: delta.com/refund-form/
- →Expense reimbursement: delta.com/reimbursement/
- →Denied boarding / complaints: delta.com/contactus/commentComplaint
Or skip all this.
TravelStacks files directly with Delta, follows up when they go quiet, escalates denials, and files regulatory complaints when needed. You do not touch a form.
Simple, fair pricing
AirHelp charges 35%. We charge 25%, or $19 flat.
Refunds and reimbursement
$19
flat fee
$19 covers your full DOT-mandated refund and expense reimbursement claim. Flat fee regardless of what you recover.
Denied boarding (IDB)
25%
of recovery
DOT mandates up to $1,950. We take 25% only if we win. Nothing owed if we don't.
EU and UK flights
25%
of recovery
EU261 and UK261 up to €600 / £520. We take 25% only if we win. Nothing owed if we don't.
Delta compensation, frequently asked questions
Your Delta flight already happened.
Don’t leave money on the table.
It takes 30 seconds to check. We handle everything else.
Check My Delta FlightUS refunds: $19 flat fee. EU/UK compensation: no win, no fee.