What flights are covered?

US domestic flights delayed 3+ hours or canceled. EU and UK flights under EU261 or UK261. Denied boarding on any covered route.

How far back can I claim?

Depending on your route and regulation, claims can go back 1 to 6 years. If you have the flight number, it's worth checking.

What if the airline denies my claim?

We escalate. We handle follow-ups, DOT complaints, and re-submissions, included in the fee.

Do I need to do anything?

Just enter your flight details. We handle everything else, paperwork, filing, follow-ups.

US refunds are a flat $19 fee, charged when we file your claim. EU and UK claims cost nothing unless we win: most claims resolve at 25% of the compensation we recover, 35% if we have to escalate, and 45% if it goes to legal action. The rate is always shown before you sign, and you owe nothing if we don't recover anything.

Is TravelStacks legit?

Yes. Travel Stacks LLC is a registered California business filing claims through official DOT, EU261, and UK261 channels.

Is Phoenix a real person?

No, and we are upfront about that. Phoenix is our AI claims specialist, built to diagnose your claim in seconds. The filing, chasing, and escalating is done by our team. High tech to get you answers fast, high touch when it is time to fight.

What if my flight isn't found?

You can enter your flight details manually. We'll still build and file the claim.

What if I don't get paid?

For EU/UK claims, no win, no fee. You pay nothing if we don't recover compensation.

How long does it take?

US refunds typically resolve in 2-4 weeks. EU/UK compensation: 4-12 weeks, longer if we need to escalate.

Can I check an old flight?

Yes. US claims go back 1 year. EU claims: up to 6 years depending on country.

What if I already accepted a voucher?

You may still be entitled to cash. Airlines routinely hand out vouchers knowing most passengers won't push further. In many cases, accepting a voucher does not waive your right to the cash compensation the law requires. Enter your flight and we'll check.

Will the airline penalize me for filing?

No. Filing a compensation claim is your legal right. Airlines cannot retaliate against passengers for exercising it.

What happens to my personal data?

Your data is encrypted and used only to process your claim. We never sell or share personal information. Payments are handled securely through Stripe.

The airline owes you money.
We get it back.

Delayed or cancelled? Tell Phoenix what happened and we recover what the airline owes you, often $600 or more.

Today · WorldwideLive

Flights taking off today

Passengers turning eligible daily

delays 3h+, cancellations, denied boarding

What one claim can pay

US denied boarding max / EU261 max

of valid claims denied on the first reply

most self-filers give up and never get paid

Denied

Left on the table worldwide last year

passenger compensation never paid out

Unclaimed

Most of it is never claimed. Yours does not have to be.

Ask Phoenix what you're owed

Sources: OAG, US BTS, Eurocontrol, AirHelp 2024

Meet Phoenix

Tell Phoenix what happened.

Phoenix is our AI claims specialist. Describe what went wrong and get a straight answer in seconds.

Phoenix · AI Claims SpecialistDemo

PHOENIX YOUR CLAIMS SPECIALIST

Tell me what happened with your flight.

Phoenix

US DOT Protected

EU261 Regulation

UK261 Regulation

Free check. No card needed to see what you’re owed.

US refunds: $19 flat fee. EU/UK compensation: no win, no fee.

By continuing, you agree to our Terms of Service.

The airline owes you money. We get it back.

Tell Phoenix what happened.

The airline owes you money.
We get it back.